Description
📞 Phone Support
Main Support Number (USA): +1-855-335-0770
Alternate Support Line: +1-855-335-0770
Available 24/7 for issues like account access, transaction problems, wallet troubleshooting, and security concerns.
💬 Live Chat
Visit the MoonPay Help Center and use the chat widget in the bottom-right corner.
You can report bugs, ask questions, or send feedback directly to a live agent.
📧 Email Support
Submit your issue via the Help Center contact form.
Expect a response within 24–48 hours.
📱 Mobile App Support
Open the MoonPay app and go to the Support section.
You can view transactions, report issues, and chat with support.
🌐 Help Center Resources
Browse articles, FAQs, and troubleshooting guides at the MoonPay Support Center.
Great for self-service solutions and quick answers.
🕒 Best Times to Call
Avoid peak hours (12 PM–4 PM).
Early mornings tend to have shorter wait times