Description
Security Verification Process
When contacting Robinhood support, be prepared to verify your identity. You may be asked for:
[*] Full name on the account
[*] Date of birth
[*] Last four digits of your linked bank account
[*] Previous transaction details
[*] Email or phone number originally used
Robinhood will never ask for your password or full SSN over the phone.
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How to Request a Call via the App
Robinhood uses a call-back system rather than a traditional call queue. Here’s how to request a call:
1. Open the Robinhood app
2. Tap the Account icon
3. Select Help
4. Tap Contact Us
5. Choose Phone
6. Submit your request
A representative will call you within minutes.
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