Description
Robinhood, as a leading online brokerage, emphasizes accessibility and customer support tailored to both new and experienced investors.
Robinhood is one of the most popular investing platforms in the U.S., offering commission-free stock, ETF, options, and crypto trading.
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While many users expect a 24/7 phone hotline, the truth is that only chat support is available 24/7βtheir phone lines operate during specific hours.
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This guide will break down whatβs really available, the best ways to reach help quickly, and the risks of using unofficial numbers.
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1οΈβ£ Types of Robinhood Support
Robinhood offers three main support methods: in-app chat, callback phone support, and a help center with FAQs.
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Live Chat (24/7) β Best for immediate issues like trading delays, transfers, and account locking. Response time is usually under 5 minutes.
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Phone Callback Service (7β―AM β 9β―PM ET) β You must request a callback via the app.
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Help Center & Guides (24/7) β For self-service articles and tutorials.
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2οΈβ£ Are All Support Services 24/7?
No β only chat and self-help tools are truly around-the-clock.
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Phone support is only staffed between 7 AM and 9 PM Eastern Time (weekdays).
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Crypto account chat help is available 24 hours a day, 7 days a week, but crypto phone support still follows normal hours.